Contact
What to include in your message
- Refund requests: Include your Razorpay payment ID. Refunds are processed within 5–7 business days.
- Bug reports: Describe what you were doing when the issue occurred. Include your browser and OS.
- Feature requests: Describe the feature and why it would help. All suggestions are read.
- General questions: Ask anything.
Response time
All emails are answered within 24 hours on business days. For urgent payment issues, please include "URGENT" in the subject line.